March 28th 2024



Release Notes 2024.03.28

  • Tickets - Empty third-party conversations can now be deleted

  • Tickets - Comment post popup has been simplified

  • Contacts - Banners can now be added to contacts

  • Contacts - Editing a contact from a ticket now navigates you to a new tab

  • Alerts - Number badge that represents critical alerts is now persistent and synced across all users

  • Alerts - Number stack is now generated via the API

  • General - Email logs are now generated for Cc recipients

  • General - Performance improvements for the technician API

  • Search - All tickets can now be shown in chronological order (no keyword required)

  • 🐛 Documents - Fixed an issue with scroll state management in the document preview

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