March 28th, 2024
Improved
Fixed
✨ Tickets - Empty third-party conversations can now be deleted
✨ Tickets - Comment post popup has been simplified
✨ Contacts - Banners can now be added to contacts
✨ Contacts - Editing a contact from a ticket now navigates you to a new tab
✨ Alerts - Number badge that represents critical alerts is now persistent and synced across all users
✨ Alerts - Number stack is now generated via the API
✨ General - Email logs are now generated for Cc recipients
✨ General - Performance improvements for the technician API
✨ Search - All tickets can now be shown in chronological order (no keyword required)
🐛 Documents - Fixed an issue with scroll state management in the document preview