Changelog

🦄 General - User signatures now allow for a better customization experience

✨ Assets - You can now download Agent Logs via the 3-dot menu

✨ Contracts - Time Entries covered by Limited and Block hours are now deducted immediately

✨ General - Initial avatar colors are now automatically assigned for both new signups and existing users

✨ General - Billing confirmation popup has been introduced when creating a new Gorelo user to provide better cost visibility

✨ Reports - The Ticket Summary now displays your top 10 tags when clicking on the Tags section

✨ Tickets - The 'View original' email popup now displays the From, To, and CC fields

✨ Tickets - Improved the textual formatting of names/dates in comment notification emails

🐛 Scripts - Fixed an issue where custom field variables were treating case-sensitive text as separate entities

🐛 Tickets - Fixed an issue where signatures were not being trimmed

✨ Assets - App management is now supported on Server 2019, 2022 and 2025

✨ Assets - WinGet commands are now supported via CLI in the user and system context (Note: A restart is required for System Context WinGet CLI commands to take effect)

✨ Assets - Visual improvements and standardization applied to the "three-dot" action menus on Asset Lists and Detail views

✨ Policies - Improved the UI for radio buttons within the 'Add Script' popup

✨ Tickets - Priority can now be used for sorting

✨ Tickets - 'Esc' key can now be used to close the PDF preview window

✨ Tickets - Individual custom statuses have been introduced to dashboard widgets and webhooks (previously supported only categories)

✨ Xero - Gorelo PDF invoices are now synced to Xero as attachments (Note: This requires re-integrating Xero)

🐛 Automation - Fixed an issue where the "Assign to Me" action was not working correctly for Scheduled Tickets

🐛 Clients - Fixed an issue preventing client creation if a Pax8 client already exists

🐛 Contracts - Fixed an issue where contract fields retained incorrect values after changing the Work Type

🐛 Tickets - Fixed an issue where inserting an emoji would accidentally delete the preceding space

🦄 Custom colored avatars are now available! Head over to your profile settings to choose your favorite color :)

✨ Clients - A TaxID field has been introduced and now flows through to the invoice list in preparation for upcoming features

✨ Invoices - Custom logos can now be configured individually on each Invoice Template

✨ Tickets - The hover delay has been removed from reactions for a snappier experience

🐛 QuickBooks - Fixed an issue where rounding was calculated incorrectly under specific circumstances

🐛 QuickBooks - Fixed an issue where invoices were occasionally duplicated during sync

🐛 Tickets - Fixed an issue where billing changes were not correctly applied to previous time entries

🦄 Tickets - Time entries are now more intuitive: Work Type and auto-covered contracts are clearly displayed, AM/PM is dynamically chosen based on context, entries can now cross midnight, and values auto-calculate across all three fields

✨ Assets - The Antivirus tab is now populated for Server operating systems

✨ Assets - The Gorelo Connect consent popup now takes focus priority, ensuring it appears on top of other windows for easier user interaction

✨ Assets - The Pinned Shortcut area has been expanded to allow for better accessibility

✨ Documents - Code Blocks now feature a visual indicator before typing begins

✨ Pax8 - The Reintegration banner has been redesigned for improved clarity and messaging

🐛 Assets - Fixed an issue where deleted Slide agents would still appear as mapped within the interface

🐛 Reports - Fixed an issue where the Kill Rate calculation was inconsistent with the dashboard data

🐛 Invoices - Fixed an issue where the "Pay Now" button was not generated if a billing contact was missing

🦄 General - Full PWA support is now live, enabling native system-level notifications and badges — make sure you install the PWA, pin it to your taskbar, and enable browser notifications!

✨ API - POST and PATCH endpoints are now available for Clients

✨ API - POST and PATCH endpoints are now available for Contacts

🐛 Assets - Fixed an issue where filtering would not work correctly when using a View

🐛 Assets - Fixed visual issues with text and icons in the Script Find/Replace tool

🐛 Passwords - Fixed an issue where the wrong OTP was copied when multiple password tabs were open

🐛 Tickets - Fixed an issue where ticket cards were not highlighting correctly on hover

🦄 Invoice reminders! You can now send reminders about your overdue invoices and configure custom templates for this

✨ Scripts - Newly uploaded Gorelo Files are now used by existing policy scripts

✨ Assets - Gorelo Connect and Chat package size has been reduced

🐛 Tickets - Fixed an issue where the initial comment was not visible when choosing email as a source

🐛 Tickets - Fixed an issue where the Billing Role and Work Type fields were not populating after deleting the defaults

🐛 Tickets - Fixed an issue where adding a tag during ticket creation would fail to apply on the resulting ticket

🐛 Reports - Fixed an issue where the Time Spent report was missing columns on export

🐛 Reports - Fixed an issue where the Contract Profitability report was showing incorrect costs after adding items to an existing invoice

And a sneak peek at the upcoming Projects feature 🤫🤫🤫

🦄 Tickets - Private comments can now be edited/deleted by the author or changed to Public/TPC/Approval

✨ Settings - Manual tax rates now support up to 3 decimal places

✨ Assets - AV Status on servers now supports Bitdefender, Carbon Black, Crowdstrike, Cylance, ESET, Huntress, MalwareBytes, SentinelOne and Sophos

🐛 Tickets - Fixed an issue where the organization owner was not receiving certain notifications

🐛 Reports - Fixed an issue where the Time Spent report export was not following the column selection

✨ Huntress - Organizations can now be automatically created when deploying the agent to a new client in Gorelo (toggled off by default)

✨ Contracts - Dynamic Quantities for CIPP/M365 now supports multi-select to aggregate unique contacts

✨ Invoices - Prorated items now follow the regional date format

✨ Uptime - Table filter has been added and header is now retained on scroll

🐛 Assets - Fixed an issue where ‘Out of Date’ was missing from the App Status filter

🐛 Invoices - Fixed an issue where combined tax was rounding incorrectly