Follow new updates and improvements to Gorelo.
September 13th 2024
Improved
Fixed
We’ve had a quiet few weeks when it comes to releases, but that’s because we’re hard at work behind the scenes on some really exciting developments. We’re focusing on a few major projects that will bring significant improvements to Gorelo in the lead up to our launch. Here’s a sneak peek of what we’re working on right now:
Front-end Restructure: We're improving performance and scalability while also setting the stage for future development opportunities. A preview should be ready by the beginning of Q4.
Automation Engine: Automate workflows based on event and time triggers! A preview is set for early Q4.
Scheduled Tickets: Create recurring tickets across your client base. Expect a preview by mid-Q4.
Native Remote Access: Bringing remote access directly into Gorelo, with a preview available before the end of Q4.
And for the actual release notes:
✨ Assets - UPN (email address) is now shown for EntraID users on Asset Detail (exciting stuff to come based on this)
✨ Contracts - Period of half-yearly is now an available option
✨ Portal - Tickets created via the Portal now generate an automatic email
⚡General - Billing and email API calls have been migrated to containers apps
🐛 Forms - Fixed an issue where conditional logic was not functioning as intended via the Portal
🐛 Reports - Fixed an issue where the Time Spent report was not exporting the correct columns
August 15th 2024
Improved
Fixed
✨ Assets - Running a check on-demand now updates the result and ‘Last Run’ immediately
✨ Assets - Multiple antivirus check conditions will now alert in order of Missing > Disabled > Out of Date
✨ Bundles - Deletion is now restricted if the bundle exists in a contract
✨ Products - Deletion is now restricted if the product exists in a bundle or contract
✨ Contracts - Pax8 and M365 elements can now be synced on-demand via the Dynamic Quantities popup
⚡ Contracts - Client tags are now synced via the Assets API for use in Dynamic Quantities
🐛 Settings - Fixed an issue where the field for specific Asset Names was failing to appear while creating Asset Tags
🐛 Tickets - Fixed an issue where leaving Work Type blank could result in a UI hang
🐛 Assets - Fixed an issue where a policy plugin would occasionally not load
August 7th 2024
Improved
Fixed
✨ General - Email retry mechanism has been improved for transient failures
✨ Settings - Default 'Invoice Due' can now be set at the MSP level
✨ Scripts - PowerShell timeout maximum has been increased to 3600 seconds
✨ Assets - OS Type and Hardware Type have been added to summary and views
✨ Assets - Tray App is now shown permanently on Windows 11
✨ Assets - System info copy is now saved locally as JSON
✨ Assets - Run history now shows the last 30 days
⚡ Assets - Policy distribution performance has been optimised
🐛 Invoices - Fixed an issue where multiple decimal places were failing to show
🐛 Uptime - Fixed an issue where Uptime was not graphing as intended
July 31st 2024
New
Improved
Fixed
🦄 Assets - Automatic asset adoption is now possible via WAN IP! Toggle this on via each Uptime check or reach out to us and we’ll do it in bulk :)
✨ Dynamic Quantities - Asset count is now synced immediately on deletion
✨ Approve & Invoice - Stop expanding data of the first client in Complete tab
⚡ Invoices - Sync and display strategy has been overhauled to improve performance on large datasets
⚡ Tickets - Improved dynamic memory allocation for Time Spent, Timer, Shipment Tracking, Checklist, Navigation, Tabs, Document Picker etc.
⚡ Uptime - Improved dynamic memory allocation for list and detail
⚡ General - Improved dynamic memory allocation for SignalR connection and disconnection
⚡ Contacts - Improved dynamic memory allocation for create, read, update and delete
🐛 Assets - Fixed an issue where CLI was treating double quotes as a single path element
🐛 Assets - Fixed an issue where the AV check was alerting with the wrong reason
July 24th 2024
New
Improved
Fixed
🦄 Contracts - It’s now possible to configure mapping rules and view pending Dynamic Quantities! This allows you to automatically suggest a product/bundle when a dynamic quantity is detected for a client. Asset Tags, Contact Tags (M365/CIPP) and Pax8 Subscriptions are supported. This can automate your contract quantity changes, expose missed billing, and reduce new client (and MSP) onboarding significantly!
✨ Assets - Universal view for ‘Awaiting adoption’ has been added
✨ Assets - Adopt button is now available on the asset list in place of the client name
✨ Tickets - Optimised calendar event handling
✨ General - Improved memory usage for the technician API
✨ General - Improved memory usage for the //document picker
✨ Contacts - Improved memory usage for contacts
🐛 Uptime - Fixed an issue where Uptime list was not loading until changing views
🐛 Uptime - Fixed an issue where deleting an Uptime monitor was not working as intended
🐛 Invoices - Fixed an issue where visually the incorrect decimal place was shown
July 7th 2024
New
Improved
Fixed
🦄 Assets - You can now install a generic agent and then move the asset to the appropriate Client. We will expand on this feature in the near future with the ability to automatically detect the appropriate client :)
🦄 Settings - A new import & export page is available for Clients, Contacts and Products (more to come!)
✨ Tickets - Auto selection of default or override billing settings is now visually represented in the time entry popup
✨ Tickets - Auto selection of default off hours while editing a time entry has been removed
✨ Assets - Performance improvements to JS heap size
✨ Alerts - Performance improvements to JS heap size
✨ Contacts - Performance improvements to JS heap size
🐛 Clients - Fixed an issue where the Google Maps library was resulting in failed address lookups
🐛 Policies - Fixed an issue where Checks and Plugins would disappear on navigation
🐛 Uptime - Fixed an issue where Client Focus was not functioning on the list
🐛 Tickets - Fixed an issue where the description field would not log on ticket creation
June 25th 2024
New
Improved
Fixed
🦄 General - We've transitioned our API infrastructure to container apps for better performance, logging and extensibility (preparing for a public API)
🦄 Search - We've scaled up our Azure Search and now hydrate the data from our ReadOnly database
✨ Assets - ScreenConnect detection of an existing install has been improved
✨ Assets - Last Logged On User handling has been improved
🐛 Assets - Fixed an issue where deleting an asset could fail due to sleep/hibernation
June 12th 2024
New
Improved
Fixed
🦄 Tickets - Phone numbers in the contact popup and location field are now clickable Tel links
✨ Integrations - Licensed users in M365 (CIPP) without a mailbox are now synced using their UPN
🐛 Calendar - Fixed an issue where occasionally the calendar would fail with a 500 error
🐛 Invoices - Fixed an issue where it was possible to email a draft invoice
🐛 Invoices - Fixed an issue where the multi-select email button was not functioning as intended
🐛 Tickets - Fixed an issue where the wait block of a ticket shortcut would not prompt at the right time
🐛 Clients - Fixed an issue where custom fields were displaying text fields instead of dropdowns
🐛 Contacts - Fixed an issue where column filtering was not working with contacts created via the M365 (CIPP) integration
🐛 Clients - Fixed an issue where deleted client domains would occasionally result in rejected emails
June 6th 2024
New
Improved
Fixed
🦄 Contracts - Invoice previews are now available! Click the preview button and download the PDF
✨ Assets - Global Views are now available! Admins can convert personal views into global views for everyone to use
✨ Alerts - Global Views are now available! Admins can convert personal views into global views for everyone to use
🐛 Approve and Invoice - Fixed an issue where invoicing a single time entry would occasionally mark others on the same ticket as invoiced
🐛 Approve and Invoice - Fixed an issue where previously invoiced time entries would reappear
🐛 Forms - Fixed an issue where DOM nodes were not releasing when switching between editor and preview
May 27th 2024
New
Improved
Fixed
🦄 Contracts - M365 Security Groups can now be used as Dynamic Quantities to automate your billing!
✨ General - Changelog popup now appears on login when there are new releases
✨ Tickets - Time Entries can now be added via Shortcuts (great for canned time entries!)
✨ Invoices - Paid invoices can now be emailed
🐛 Tickets - Fixed an issue where merged tickets that were closed were not re-opening after a public comment was received
🐛 Uptime - Fixed an issue where monitors would occasionally get stuck in an offline state
🐛 Assets - Fixed an issue where deleting an asset would incorrectly show a failure message
🐛 Assets - Fixed an issue where hidden KBs would trigger 'Updates Available'
🐛 Approve and Invoice - Fixed an issue where time entries for unlimited contracts set to auto-approve would appear when showing 'Unclosed' tickets