RDP access to Devices/RDServer for End-Users

Calling for an extension to GoreloConnect, to add in RDP access functionality. Specifically, as a method of access for End-Users to access Terminal Servers where a console GoreloConnect session is obviously not feasible.

Understanding this feature will require a reverse tunnel to be implemented in the agent so could be achieved as part of

https://feedback.gorelo.io/p/proxy-access-to-network-devices-via-gorelo-agents

And the user-side GoreloConnect plugin would be extended to act as the companion proxy/listener app I imagine.

Such a solution would effectively create an extended secure method of remote access for Users, especially where they need to connect to a Terminal Server rather than a dedicated PC which is already soon possible with GoreloConnect being planned for End User access.

Desired Functionality:

• Doesn’t necessarily need to be enabled for every Device (thinking of potential resource overhead) unless the reverse tunnel is established only when requested. Could be enabled via Tag/Policy for desired devices if needed.

• Devices to be assigned to Users so they can see only relevant Device/s.

• Portal access already 2FA protected to my knowledge so checks that security box.

• Audio/Microphone & Printer redirection is a must.

• Already means centralised management as we’d just be assigning devices to Users in Gorelo. No need to separate systems/tools.

• Audit logging which again, is pretty well already in place and would include these logins as well.

This solution is present in Datto & Ninja (and possibly others). This would mean an additional method of secure User remote access that checks all the boxes and eliminates the need for sometimes complex and/or expensive ZTNA solutions, or reverting to legacy VPN options that typically lack a central management platform for MSPs.

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