May 25th, 2022

New

Improved

Fixed

Release Notes 2022.05.26

  • πŸ¦„ Contacts - Contacts not assigned to a client are now temporary and purged after 90 days unless edited or toggled to permanent. This is to avoid contact bloat due to spam and transient senders.

  • πŸ¦„ Alerts - Third-party alerts can now be ingested via email!

  • πŸ¦„ Calendar - User calendars can now be synced with Microsoft 365! Limited features but many improvements to come.

  • ✨ Tickets - Contacts can now be searched when adding a Third-Party Conversation

  • ✨ Tickets - Multiple user can be added to a Checklist Item via a Group

  • ✨ Shortcuts - On Hold status can now set a reason and Closed status can now close the tab/notification

  • ✨ Shortcuts - Wait block 'Provide on trigger' now let's you pick the date/time to occur

  • ✨ Shortcuts - Private messages can now trigger after a Wait block

  • ✨ Contacts - List and detail pages have been aligned

  • ✨ Settings - Organization locations are now geocoded via an address (this is to set the default Country code for phone numbers)

  • πŸ› General - 'Set User Status' popup no longer appears over the top of the reset password screen