🦄 AI Ticket Tags is here! Add your own Ticket tags with a detailed description and Gorelo will automatically suggest or apply them. https://help.gorelo.io/articles/2837296-auto-ticket-tags

✨ Settings - {{contact.firstName}} variable has been added to Invoice Email Templates

✨ Tickets - no-reply@notifications.ui.com is now excluded from loop detection

✨ Scripts - Files are now hosted in Cloudflare R2 for better availability and bandwidth

🐛 Forms - Fixed an issue where ‘Save as draft’ would create a ticket under specific circumstances