April 10th, 2025
New
Improved
Fixed
π¦ Sentiment Analysis is here! We'll automatically score all inbound comments and notify your chosen groups when deemed negative based on the range you've configured. This helps you catch potentially unhappy clients before issues escalate, letting you prioritize tickets that need immediate attention. Configure your sensitivity thresholds and notification preferences in Settings > AI > Sentiment Analysis
https://help.gorelo.io/en/help/articles/8257649-sentiment-analysis
β¨ Assets - Disk usage check has been overhauled. Monitor based on percentage or gigabytes free, exclude drives under a certain size, exclude specific drive letters and more
β¨ Contracts - Block hour templates and initial balances now support decimal places
β¨ Portal - Column sorting is now available on the Asset Summary report
π Scripts - Fixed an issue where moving certain scripts would visually jumble the order
π Tickets - Fixed an issue where inserted checklist items would appear out of order
π Uptime - Fixed an issue where the Sydney nodeΒ was not accepting new monitors
π Invoices - Fixed an issue where β&β was showing as β&β on the invoice PDF