May 30th, 2025

Improved

Fixed

Release Notes 2025.05.30

Assets - You can now switch between PowerShell and Command Prompt (CMD) via the CLI

Scripts - Script variables can now be left blank and then populated by the user at runtime

General - Granting temporary account access for enhanced support is now available via Settings → Support

🐛 Automation - Fixed an issue where the checklist dropdown was not functioning for Event & Time

🐛 Reports - Fixed an issue where recently removed tags were showing in the Ticket Summary

🐛 Tickets - Fixed an issue where AI tags were being suggested and not applied under certain conditions

🐛 Tickets - Fixed an issue where the Client Focus was not working as intended on the ticket list