June 5th, 2025

New

Improved

Fixed

Release Notes 2025.06.05

πŸ¦„ Webhooks can now be called via automation rules! Raw JSON is currently available, and we’ll soon be releasing Teams and Slack templates to make things easier

✨ Tickets - Handling for inbound emails with malformed To fields has been introduced

✨ Invoices - Failed invoice sync to Xero/QBO is now shown in the UI along with the error

πŸ› Tickets - Fixed an issue where the ticket count was occasionally not accurately reflected

πŸ› Tickets - Fixed an issue where Time Spent was greyed out after changing from Closed to Solved

πŸ› Automation - Fixed an issue where time-based logic could fail under certain conditions when exceeding 24 hours

πŸ› Portal - Fixed an issue where form responses were not appearing when submitted via the portal