November 14th, 2025
New
Improved
Fixed

🦄 Assets - Chat is now available for end users on macOS and accessible via the Asset Detail page > Chat tab. Next up, bringing this onto tickets!
✨ Settings - Import tooling has been improved and templates have been added
✨ Tickets - Successful email retries are now displayed in the UI
✨ Tickets - Thumbnails are now used for images greater than 400px
✨ Clients - Custom field character length has been increased to 2000
✨ Clients - Show/Hide columns on Client List is now retained
✨ General - Additional modules are now mobile-responsive: Approve and Invoice, Products, Bundles, and Contracts
✨ Assets - Policy management changes logged to the timeline are now more detailed
✨ Assets - Source asset is now deleted on successful merge
✨ Assets - macOS assets are now included in the default ‘Workstations’ view
🐛 Tickets - Fixed an issue where a closed ticket would fail to reopen on response under certain circumstances
🐛 General - Fixed an issue where high CPU load was occasionally experienced on startup due to excessive custom fields
🐛 Clients - Fixed an issue where sorting by ‘Type’ was not working as expected