December 5th, 2025
New
Improved
Fixed

π¦ You can now require end-user consent before GoreloConnect launches a remote control session. This can be configured in Policies and allows auto-consent after a specified period of time (macOS coming soon).
β¨ Alerts - Visibility is now restricted by client groups
β¨ API - POST Alerts is now available
β¨ Assets - CMD scripts now automatically adapt the CLI selector when run
β¨ Portal - Public comments now use a trimmed version of the comment text for clarity
π Clients - Fixed an issue with duplicate Client Custom Fields appearing as columns
π Mobile - Fixed an issue where time could not be added under certain circumstances
π Tickets - Fixed an issue where the group field was reset on ticket creation after selecting a contact