July 31st, 2026
New
Improved
Fixed

π¦ Projects - Shortcuts are now available on Tasks!
β¨ Contracts - Pax8 subscription billing terms are now displayed across Dynamic Quantity screens (Pending, Rules etc.)
β¨ Automations - Private Comment actions now support variables
β¨ Tickets - Timeline event text has been improved for when the original and AI-generated ticket titles are identical
π Contracts - Fixed an issue where Block Hour contracts could not be archived
π Email - Fixed an issue where the organization logo appeared in emails even when not included in the email template
π Tickets - Fixed an issue where apostrophes and emojis displayed as gibberish characters in inbound email comments
π Tickets - Fixed an issue where line spacing was not retained in inbound email content
π Tickets - Fixed an issue where extra spacing was added between the comment and signature in outbound comments
π Tickets - Fixed several AI Title Rewrite issues: prompts over 250 characters could not be saved, duplicate exclusion rules were missing validation, client names were not consistently appended to titles, and prompt context was incorrect for forwarded emails