September 11th, 2026
New
Improved
Fixed

π± Gorelo Mobile β Rebuilt from the ground up
We rebuilt Gorelo Mobile from scratch to become the best mobile app in the space: purpose-designed for the conversations that can't wait until you get back to a computer. It's faster, smoother, and built specifically for mobile, giving you a polished support experience wherever you work.
This first release covers three core areas: Tickets, Alerts, and Notifications.
Up next: Search, Assets, Docs, Projects & Tasks, Clients, Contacts, and more.
Gorelo Mobile is rolling out through the App Store and Google Play now. If it isn't showing in your region yet, it should appear over the coming days.
β¨ Slide - Enhanced integration to allow for Slide agent deployment and more
β¨ Contracts - Added a [billingyear] variable for the contract invoice reference field
β¨ QBO - All billing email addresses configured on a client or contract are now synced to QBO invoices
π Documents - Fixed an issue where conditional fields were not showing correctly when their condition was met
π API - Fixed an issue where time entries created or edited via the Public API were not appearing on the ticket timeline