May 25th, 2022
New
Improved
Fixed
π¦ Contacts - Contacts not assigned to a client are now temporary and purged after 90 days unless edited or toggled to permanent. This is to avoid contact bloat due to spam and transient senders.
π¦ Alerts - Third-party alerts can now be ingested via email!
π¦ Calendar - User calendars can now be synced with Microsoft 365! Limited features but many improvements to come.
β¨ Tickets - Contacts can now be searched when adding a Third-Party Conversation
β¨ Tickets - Multiple user can be added to a Checklist Item via a Group
β¨ Shortcuts - On Hold status can now set a reason and Closed status can now close the tab/notification
β¨ Shortcuts - Wait block 'Provide on trigger' now let's you pick the date/time to occur
β¨ Shortcuts - Private messages can now trigger after a Wait block
β¨ Contacts - List and detail pages have been aligned
β¨ Settings - Organization locations are now geocoded via an address (this is to set the default Country code for phone numbers)
π General - 'Set User Status' popup no longer appears over the top of the reset password screen