January 3rd, 2025
New
Improved
Fixed
π¦ Spam email is now intercepted and displayed in a dedicated area for you to Create a ticket or Delete. Currently, our filtering thresholds are extremely conservative to minimize false positives. Protection levels will increase with additional email volume and as patterns emerge.
β¨ Assets - Antivirus Check now alerts based on hours for simplicity
β¨ Assets - Agent start-up calls have been reduced to improve response time
β¨ Tickets - Email reply threads are now constructed with the signature-free version of the public comment
β¨ Tickets - βreply above this textβ in email reply threads has been reduced in size and changed to white
β¨ Invoices - Dynamic quantity contacts/assets are now in alphabetical order on the Invoice PDF
π Tickets - Fixed an issue where AI was occasionally trimming the content of tables