July 3rd, 2025
New
Improved
Fixed

π¦ Related Items! You can now relate Contacts/Documents/Assets with each other and upload attachments :)
β¨ AI - Sentiment Analysis prompt has been improved
β¨ Assets - Checks/Plugins/Scripts can now be configured to run immediately on new assets
β¨ Assets - Running scripts at startup and logon has been improved
β¨ Documents - Multiple improvements such as contents menu layout, nested expansion, breadcrumbs and more!
β¨ Settings - Time Entry Minimum and Increment has been implemented at the Work Type level
β¨ Settings - Tags have been moved to their respective modules in preparation for improved RBAC
β¨ Signup - Sentiment Analysis and AI Ticket Tags are now enabled by default
β¨ Tickets - Approvals now require a response via the webpage to avoid issues with URL detonation
β¨ Tickets - Signature detection/removal is now significantly more accurate (~99%)
π Reports - Fixed an issue where First Response Time was showing zero
π Assets - Fixed an issue where disk info was overlapping with the heading
π Contracts - Fixed an issue where decimal places would result in an error on the block hour price field
π General - Fixed an issue where custom status text was auto-erasing