July 3rd, 2025

New

Improved

Fixed

Release Notes 2025.07.11

πŸ¦„ Related Items! You can now relate Contacts/Documents/Assets with each other and upload attachments :)

✨ AI - Sentiment Analysis prompt has been improved

✨ Assets - Checks/Plugins/Scripts can now be configured to run immediately on new assets

✨ Assets - Running scripts at startup and logon has been improved

✨ Documents - Multiple improvements such as contents menu layout, nested expansion, breadcrumbs and more!

✨ Settings - Time Entry Minimum and Increment has been implemented at the Work Type level

✨ Settings - Tags have been moved to their respective modules in preparation for improved RBAC

✨ Signup - Sentiment Analysis and AI Ticket Tags are now enabled by default

✨ Tickets - Approvals now require a response via the webpage to avoid issues with URL detonation

✨ Tickets - Signature detection/removal is now significantly more accurate (~99%)

πŸ› Reports - Fixed an issue where First Response Time was showing zero

πŸ› Assets - Fixed an issue where disk info was overlapping with the heading

πŸ› Contracts - Fixed an issue where decimal places would result in an error on the block hour price field

πŸ› General - Fixed an issue where custom status text was auto-erasing