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Release Notes 2026-11-13

🎩 The new Gorelo — Redesigned from the ground up, now in preview

The full redesign of the Gorelo web app is here, and you can start using it today at app-preview.gorelo.io. It’s the same account and the same data, so there’s nothing to set up. Just click Try the new UI in the top right of Gorelo, and use Back to classic UI if you need to switch back.

We rebuilt every screen around a few simple ideas. Speed: pages load faster and everyday actions take fewer clicks. Clarity: a cleaner, more consistent layout that puts what matters first. Density: more information on screen without the clutter. Discoverability: simpler navigation, so everything is where you’d expect to find it.

There’s also a heap of new features tucked away in there. See how many you can find... we’ll be announcing them over the coming weeks :)

Here are a few of the smaller ones to get you started:

✨ General - The left navigation bar can now show icons with text or icons only
✨ General - Banner colors and icons can now be customized, on every banner in Gorelo
✨ Tickets - Write your time entry notes as you go while the timer is running, on tickets and tasks. Click the note icon beside the timer to expand it
✨ Tickets - Unread and Pending are now Waiting on us and Waiting on them. They update automatically as replies go back and forth, and you can change them from the badge beside the ticket status
✨ Assets - You can now load all scripts from the device page, not just pinned ones
✨ Docs - Archived documents can now be opened and viewed without restoring them
✨ Docs - Documents can now be deleted. Deleted documents move to the Recycle Bin, where they can be restored
✨ Docs - Public document links now always show the latest version

Also in this release:

📱 Mobile - Uptime is now in Gorelo Mobile. See what’s down, and manage or create uptime checks from your phone

📱 Mobile - Improved alert details and navigation in Gorelo Mobile

📱 Mobile - Gorelo Connect on mobile now lets you choose the remote screen’s resolution and picture quality, the same as on web

📱 Mobile - Signing out of Gorelo Mobile now clears all cached data from the device and returns you to the login screen

🐛 API - Fixed an issue where records with an ID starting with “db” returned a 404

🐛 Assets - Fixed an issue where Gorelo Connect v2 Background mode could fail to start on slow machines

🐛 Contracts - Fixed an issue where product numbering and reordering were incorrect on contracts created via the API

🐛 Mobile - Fixed an issue where files uploaded from Gorelo Mobile with spaces in their names did not download correctly

🐛 Mobile - Fixed an issue where Remote control from a contact’s assets in Gorelo Mobile opened the asset instead of starting a session

🐛 Tickets - Fixed an issue where Gorelo could freeze when leaving the Public comment tab

📣 Heads up: The new UI becomes the default at app.gorelo.io on Friday, November 20, with the classic UI staying available at app-classic.gorelo.io. Classic will be switched off on Friday, December 11.

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