For monthly contracts, the only automation option right now is "Approve & Send," which auto-approves the invoice and emails it to the client. I don't need Gorelo to send that email at all.
My billing flow is Gorelo to QuickBooks to FlexPoint, and FlexPoint is what actually sends the client their invoice email. So "Approve & Send" ends up duplicating that step, or worse, creating two different invoice emails from two different systems for the same charge.
Right now my only workarounds are either turning off FlexPoint's invoice email and relying on Gorelo to send it, or manually approving every single monthly invoice myself instead of using automatic billing at all. Neither is great: the first means giving up FlexPoint's payment portal messaging, and the second defeats the point of automatic billing.
The ask: add an "Approve" automation option (separate from "Approve & Send") that just approves the invoice and pushes it through to QBO, without triggering an email from Gorelo. That would let the invoice flow on to FlexPoint automatically and let FlexPoint own the client-facing email, which is how our billing stack is actually set up.
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