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AI improve ticket title

Users are notorious for bad ticket titles. Ai should get involved and rewrite this when a ticket comes in

Status: Completed5 comments

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Comments5

  • Mikel from Gorelo changed status to Completed
    TeamPinned

    AI Ticket Titles are here! Automatically polish ticket titles for clarity and consistency. Navigate to Settings > AI > Auto Ticket Titles to get started.

  • Tan Duck

    Any update on this?

    Would be such a great addition.

    • Mikel from Gorelo

      Team

      Should be released in the coming weeks.

  • Amaranth Cherry

    Some of the subjects/titles we receive are simply: HELP!!!

    We usually end up manually renaming them to be more descriptive.

    It would definitely be nice to have an AI suggested title based on the request details.

  • Aquamarine Pie

    I could also see it being set up to suggest a better title if you’re worried about it changing it automatically.