Ive seen a few posts similar to this, and they’re close but not quite what we need.
All of our managed assets have asset tags that are different than the device names. Example:
Access point at a multi site company. Company name —- Site Number —— Device Type, Number:
CACB-02-AP07
We know by reading this where it’s at, what it is, and what customer.
However CACB-02-AP07 has an asset tag:
APEX-6712
The asset tag is on the device.
Let’s say we’re working with a customer and one of their switches is offline.
We can easily say “go into the network room on the second floor, look for asset APEX-7728 and unplug, wait 30, then plug back in.”
Meanwhile APEX-7728 in our system is also GRAC-01-SW16 but they’d never know that.
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