Hi is it possible to have boards for keeping the tickets received from different email addressees separate? for example. i have sales@ for new orders. could there be a separate board just for these items Thankyou.
You can achieve something very similar through the use of Groups (or Tags) and Views. Edit your sales email address to use a different group (or apply a specific tag).
Then create a Ticket View that’s specific to that Group (or Tag).
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Mikel from Gorelo
You can achieve something very similar through the use of Groups (or Tags) and Views. Edit your sales email address to use a different group (or apply a specific tag).
Then create a Ticket View that’s specific to that Group (or Tag).