Create View Excluding Ticket Statuses
Currently within a ticket view you can leave the Status field blank to include all ticket statuses or manually select specific statuses you want to include; however, you cannot do the inverse and exclude certain statuses. Oftentimes we want to include all but 1-2 ticket statuses that we want to exclude. Like with tags, we would like that capability. Apparently, we have too many ticket statuses. 🥲
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Comments1
Harlequin Zipper
An easier selection method of the statuses would be enough for me and this need. :)