Remote access is one of the most important tools in your day, so we're building our own -- from the ground up.
A next-gen engine that runs straight from the browser (no installs), with a hardware-accelerated pipeline for fast, crisp sessions, region-based routing to keep client data where it belongs, and remote tied directly into your tickets and devices the way only a native tool can.
Owning the whole stack also unlocks the things you've been asking for: client (end-user) remote access, secure temporary access for third parties, and a seamless Quick Connect experience.
(For transparency, the current remote tool got you connected while we built the platform. Now it's time for it to be truly ours.)