hello,
I apprecaite that the system sends out emails based on ticket status changes. However it would be good to have a specific tempalte for “solved” status or closed “statuts" that would be differentt than the update one as it would allow us to customise with a specifc wording that isnt the update one.
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Open
💡 Feature Request
Get notified by email when there are changes.
Open
💡 Feature Request
Get notified by email when there are changes.