Would love to be able to export a Ticket to Word/Excel/PDF for audit/record/subpoena type requirements. The export process should ask what to include (Everything/Public/Private/Billing, etc.)
I’d be fine with just a PDF but might be handy to export to Word/Excel to be able to manually edit further (in some instances).
The particular case I have currently is that a request has been received from a client to destroy data. I want to save that ticket as a PDF on file should anything escalate at a later date.