Skip to main content

Feature Request - Display Nested Document in the Messenger App

Hi Team,

I would like to request an enhancement to the Messenger app, specifically under the Docs tab.

Currently, the Docs tab only allows us to publish individual documents. This means that when we publish a parent document, such as a Global KB with nested documents, only the parent document appears in the Messenger app. The nested documents are not displayed or accessible.

It would be helpful if the Messenger app could also display the nested documents under their respective parent documents, ideally maintaining the same folder or document hierarchy.

This would make it easier for users to navigate and access related knowledge base articles without publishing each nested document individually. Thank you.

Log in to comment and vote

No comments yet

Be the first to share your thoughts.