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Filter button at top of all Ticket views

Feature Request

To be able to change a ticket view on the fly (but not necessarily save the modified view), can we get a common filter button that pops up all the configurable fields in a window, so we dont have to go through a new view / edit process to get to different ad-hoc views? To exit this view you would click on one of your preset views. The icon would highlight if any filters currently in place. I would e.g. use this when doing some general reporting where I am jumping from client to client to review items.

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Comments1

  • Mikel from Gorelo

    Team

    Hi mate,

    When you start to create a View this is how it functions — the filters still apply even if you choose not to save it.

    You can also create a View of your liking without a Client selected… and then use the Client Focus to drill down to the client level E.g I’m using the ‘Unclosed’ view but filtering it further by the Client Focus set to Acme Corporation.

    Thanks,

    Mikel.