Give us form items for checklists
I want to be able to add form items to checklists, as well as have clickable URLS.
URLs:
Often i need to link to Hudu or something from a checklist, i want the tech to be able to click a link which opens in a new window.
Form Items
Also it would be great to have dropdown lists (Pass/fail, yes/no etc), text fields (eg. Asset name here) and other form items for checklists.
Also not sure if this is a feature, but want to be able to add multiple checklists to a ticket. And maybe automatically?
(eg. Staff entry from CUSTOMER1 → Adds ‘All customer onbaording checklist’ + ‘Customer specific onboarding checklist’ + ‘Security awareness checklist’.

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Comments9
Lime Spray
Coming from superops and using their version of checklists (runbooks) would be nice to get nested items / dependent items.
Ability to link to Documentation or run scripts from the checklist is a bonus.
Tomato Oak
Your forms options to create user submissions forms are actually great - having similar options for checklists would be a game changer. Integrate conditional logic as well down the road and I’d be raving about it.
Naz From Gorelo
Hey Stefan,
We’ve added URL support in checklist and it’s now live in Production. You can copy and paste a URL, and it will show up as a clickable link.
Thanks
Tomato Oak
Awesome thanks!!
Any idea when form items will be implemented? Yes/No dropdowns, text fields etc.
Here’s a screenshot from Syncro:
Tomato Oak
This did not work when i just tested it.
Naz From Gorelo
We’ve tested this feature on our side, and it appears to be working as expected. To help clarify, I’m attaching a short video demonstrating how it works for us.
Thanks
Tomato Oak
Hi Naz,
Interestingly, if i paste a link in this works, however if i type the link URL it does not work.
Naz From Gorelo
We currently support URL linking only when a link is pasted, not when it is typed manually. However, we truly appreciate your suggestion and have added it to our to-do list. We will consider this enhancement in a future update.
Thanks
Tomato Oak
Hey Naz, has this been sorted yet?