Internal Chat board

An additional icon on the left to signify a chat. Links to an internal ‘Topic’ or ‘Discussion’ page which is available to all team members.
An unread message count.
Useful for things such as ‘Fred called re ticket 3654. Told him that one of us would call him back asap’ or… ‘Can we order parts please for 3654?’
Yes, we can talk to each other, but when it’s there in writing, there’s less chance of forgetting things.