Skip to main content

Less Clicks to Reply

Feature Request
Currently I have to click twice to reply publicly. This is both time consuming and unnecessary. Lets modify the UI so its 1 click to access what you want. Click "Add Internal Note" to open full screen internal note Click "Reply to Customer" to open full screen reply to customer Click in any of the blank space to reply as inline short hand comment currently available
Status: Completed3 comments

Log in to comment and vote

Comments3

  • Mikel from Gorelo changed status to Completed
    Team
  • Mikel from Gorelo changed status to Planned
    Team

  • Magenta Volcano

    Here's a UI Re-creation of how it would work. Give it a try for yourself:

    https://design.penpot.app/#/view/af8aaf7c-05e6-8124-8003-b774381ca3dd?page-id=af8aaf7c-05e6-8124-8003-b774381ca3de&section=interactions&index=0&share-id=af8aaf7c-05e6-8124-8003-b791bc2f3cae