Add a timeline item to tickets when people open our emails to them.
Amaranth Cherry
This would likely prove unreliable as the “magic pixel” wouldn’t be loaded a majority of the time unless images were downloaded, which is blocked by default in most mail clients.
If possible to implement reliably though, this would be very nice to have.
Gold Patch
I also posted something similar. Feel free to merge Gorelo team :)
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Blue Brownie
Merged request
•3 votes
Email Open Notifications
Add a timeline item to tickets when people open our emails to them.
Amaranth Cherry
This would likely prove unreliable as the “magic pixel” wouldn’t be loaded a majority of the time unless images were downloaded, which is blocked by default in most mail clients.
If possible to implement reliably though, this would be very nice to have.
Gold Patch
I also posted something similar. Feel free to merge Gorelo team :)