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Ticket Notifications

It would be really useful to have the tickets show when a client has responded, i.e. ‘Client Response’ An optional email would be useful if needed. I know we have the bar on the right-hand side, but that can become really busy and long to go through

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Comments2

  • Mikel from Gorelo

    Team

    This is what the ‘Unread’ indicator is for — any tickets that have an aquamarine border around them are unread (require you or your team to respond via Public/TPC/Approval or manually mark as read via the 3-dot).

    All of those tickets in your screenshot are ‘Unread’.

    • Silver Pretzel

      I must be going blind, didn’t see it 🧐

      Can we make the border bright green, yellow or orange?